Ellis Piano & Organ respects the privacy rights of our customers, as well as all visitors to our website. For that reason, we have set up policies and procedures to ensure that your privacy rights remain protected. The following message outlines Ellis Piano & Organ’s privacy policy and describes the steps we have taken to safeguard your privacy, while also giving you a rewarding online shopping experience. By visiting our website, you are agreeing to the policies as listed below.


Electronic Communication with Ellis Piano & Organ

When you send us an email or visit our website, you are communicating with us electronically. When you send an email to Ellis Piano & Organ, you consent to receiving electronic communication from us in return. This does not constitute opting in to our email or direct mail lists. Ellis Piano & Organ may communicate with you by email, by updating or posting notices on the website. You agree that all agreements, notices, disclosures, and other communications that Ellis Piano & Organ provides to you electronically satisfy any legal requirement that such communications be in writing. All communications with Ellis Piano & Organ become the property of Ellis Piano & Organ.

What Information does Ellis Piano & Organ Collect?

In order to serve you better, Ellis Piano & Organ collects and stores your personal information when you: (i) create an account; (ii) sign up to be notified of special deals like discounts and exclusive offers; or (iii) enter a contest or promotion on our site. An account is created when you request a Free Piano Hold on When creating an account, we ask you for your first and last name, your phone number, your email address, possible appointment date and time, and perhaps some other similar information. If you are making a purchase, we will additionally ask you for your billing address, shipping address, and payment information upon your purchase.

Our system also may gather information about the areas you visit on our site as well as the IP address you use to connect to our site. We may use this data internally only for two reasons: 1) to personalize your experience with Ellis Piano & Organ and the marketing materials you receive from Ellis Piano & Organ or our partners and 2) to prevent fraud on your account. We will not share any of this data on an individual basis (we may share it in an aggregate form without personal identifiers) with any outside company other than perhaps consultants or service providers of Ellis Piano & Organ who assist Ellis Piano & Organ in serving you better. We do not keep track of where you go on the World Wide Web. We also utilize Google Analytics Demographics and Interest Reporting. Using the Ads Settings, you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

What Does Ellis Piano & Organ Do with This Personal Information?

Your information is used to process your orders and personalize your shopping experience on, for internal purposes and to comply with any legal requirements. By storing your personal information on a secure server, Ellis Piano & Organ is able to enhance your purchasing process.

At Ellis Piano & Organ, we also review what kinds of products appeal most to our customers as a group. This statistical information helps us improve our offering in the same way that other companies change their catalog based on what sells best. We may also use information about the kinds of products you buy from Ellis Piano & Organ to make other marketing offers to you. Of course, you always have the option to opt-out from receiving such offers (for instructions on how to opt-out, please see below).

Does Ellis Piano & Organ Share Any Information It Collects With Outside Parties?

We may use your purchase information about the products you buy from Ellis Piano & Organ to make other marketing offers to you. Of course, you always have the option to opt-out from receiving such offers (for instructions on how to opt-out, please see below). We may share this information with consultants or service providers to help Ellis Piano & Organ serve you better. Of course, to the extent that we would ever share any of that information with a consultant or service provider, we would only do so if that party agreed to protect your private information by adopting a privacy policy at least as stringent as our own.

Ellis Piano & Organ may collect your email address via cookies and pixels on the Website through the use of trusted third party partners. These partners may combine your email information with other information they have access to such as mailing address so that Ellis Piano & Organ may serve relevant marketing offers to you via direct mail. If you do not want Ellis Piano & Organ to collect information about you, please see below for instructions on how to opt-out.

How Does Ellis Piano & Organ Safeguard My Personal Information?

Ellis Piano & Organ has implemented a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights. When you place a Hold or access your personal information, we offer the use of a secure server. All sensitive/credit information supplied by you is transmitted via Secure Socket Layer (SSL) technology and securely stored in Ellis Piano & Organ database.

How does Ellis Piano & Organ use my email address?

Your email address is used to create and identify your behavior on Your email address is also used by Ellis Piano & Organ to correspond with you about any piano hold that you may place or to notify you with the results of any contests you may have entered. We may also use your email address to notify you about important functionality changes to the Web site, new Ellis Piano & Organ products and special offers and promotions we think you’ll find valuable. If you would rather not receive this information, or would like to opt-out of receiving email of this kind, simply click on the “Unsubscribe” link that appears at the bottom of any email and follow the simple instructions to have your email address removed from the list of customers who receive notices of new functionality, services, special offers and promotions. 

Does Ellis Piano & Organ use “cookies”?

A cookie is a small piece of information sent by a web site that is saved on your hard disk by your computer’s browser. The cookie holds information a site may need to personalize your experience and to gather web site statistical data, such as which pages are visited, the internet provider’s domain name and country that our visitors come and the addresses of the sites visited immediately before coming to and immediately after leaving However, none of this information is associated with you as an individual. It is measured anonymously and only in the aggregate. The information in the cookies lets us trace your “clickstream” activity (i.e., the paths taken by visitors to our site as they move from page to page). Cookies do not capture your individual email address or any private information about you.

Ellis Piano & Organ may use third-party advertising companies to serve ads on our website as well as third party companies to provide tracking and analysis of information and data collected from visitors to our web site. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous and Ellis Piano & Organ reserves the right to provide that information and data to these third parties.

Google Privacy Policy

Certain features of our site utilize the Google Maps API and its use is subject to the Google Privacy Policy.

Your Consent

You acknowledge that this privacy policy is part of the terms of service and you agree that using this site signifies your assent to Ellis Piano & Organ privacy policy. Ellis Piano & Organ reserves the right to change the terms of service, including this privacy policy, at any time, without advance notice. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. If you have any questions, please contact us


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